Building a Reliable Technical Support Network

To better provide reliable, timely, and high-quality repair and maintenance services for our fellow operators (not limited to excavators but covering various types of construction machinery), we have organized a team of experienced service engineers and brand technicians.

Most are active professionals in the construction machinery maintenance industry, with a few retired experts, including chief maintenance engineers from large state-owned enterprises. Together, we offer remote technical support and on-site service — all on a paid basis, but with a standard of excellence we can guarantee.

At present, our services cover CAT, Komatsu, Kobelco, Sumitomo, Volvo, and SANY, and more brands may be added as we expand.
If you need assistance, feel free to contact us. As long as you can provide accurate machine information, we promise to deliver reliable, professional remote and on-site technical support.

However, let’s be clear: this is not a free service. In the real world, even “consulting agencies” charge for technical advice — nobody’s doing it out of charity. (After all, as I like to joke: there are no more Lei Fengs in this industry — only hornets!